When submitting a support request or ticket, please be specific.
Submitting requests like " I can't login" or "my username is invalid"
does not give us enough information to adequately help you.
Please include the website that you are talking about.
If you have not received your login details, please include the
e-mail address you used to sign up in your support ticket.
If you have received your login details but they do not seem to work,
please send us you user name and passowrd, your full name
and any other information that might help us help you
quickly and easily.